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Train & Mobilize

Oliad-Formation: Train and mobilize businesses

CUSTOMER RELATIONSHIP Training

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Managing a customer relationship is a vital issue for businesses. Aware of the difficulties businesses face, we train the sales managers to build and maintain a good customer relationship both to reduce attrition on the sale of products or services and the loss of customers

To discuss with an OLIAD consultant on the subject of Customer Relations, please contact us by phone or email

Phone: 01 70 46 03 30

Email: info@oliad-formation.com

All our training courses are designed with a tailor-made approach.

Some examples of training sessions given to our customers :

• Assert yourself in the face of difficult customers

We can also intervene for you on subjects such as :

• Develop your listening skills to strengthen your communication
• Assert yourself in the customer relationship
• Appropriating the art of questioning
• Manage your relationship with others to communicate better
• Develop self-awareness to increase self-esteem
• Daily self-management to increase efficiency